Sales

Where's the Salesman?

We don't employ a sales staff. There are no commissions. When you request a proposal, a trained security technician will visit. His job is to listen to your concerns, perform a security survey, put together a plan for your system, and explain the reasons and functions for each part. He'll also discuss the benefits and risks of doing more or doing less. At this stage, our job is education. You will feel confident that you're making an informed decision, and understand how these systems work.

Should you decide to proceed, every effort is made to be sure the technician who designed the system is on site for the installation. There is no confusion between what you expect and what you get.

And there is never any pressure, it's just not our style.

Two Equal Goals

We recognize there are two EQUAL goals for a security system.

It needs to work when it should, and not when it shouldn't.

False alarms make any system basically useless. This is one of the best reasons not to automatically choose the cheapest system. Anyone can sell you an alarm that detects intrusion. But Watch Guard understands that this is only half of the equation. You also need a system that is stable and reliable. Every jurisdiction in this area now levees fines for false alarms, and it doesn't take too many alarms for those fines to add up.

All of a sudden, that cheap system isn't so cheap anymore.